Privacy Policy

At Smart Assist Virtual Assistants LLC dba Smart Associates, we are committed to protecting the privacy of our clients' personal and business information. This Privacy Policy explains how we collect, use, and protect the personally identifiable and non-personally identifiable information of our clients and users of our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and business information from our clients in order to provide virtual administrative services. This may include but is not limited to, name, email address, phone number, mailing address, and financial information such as credit card numbers. We also collect non-personally identifiable information such as website usage data to improve our website and services.

2. Use of Information

We use the information we collect to provide remote administrative services to our clients, process payments and invoices, communicate with our clients and users, and improve our website and services. We may also use the information for marketing purposes, but only with the prior consent of our clients.

3. Disclosure of Information

We do not sell, rent, or disclose personal or business information to other parties without the express consent of our clients. However, we may disclose information to third-party service providers who assist us in providing our services, such as payment processors and cloud storage providers. We require these service providers to maintain the confidentiality of the information we provide to them.

4. Security

We take steps to protect the confidentiality, integrity, and availability of the information we collect from our clients. We use industry-standard security measures to protect the information, including encryption, firewalls, and secure data centers. We also limit access to the information to authorized personnel only.

5. Data Retention

We retain the information we collect for as long as necessary for the purposes for which it was collected, or as required by law. We may retain backup copies of the data for a limited period of time in case of system failures or other events that may impact the availability of the data.

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify our clients of any material changes to the policy and obtain their consent if necessary.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at kstallworth@smartassociatesva.com.